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thermal
printer
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If you are experiencing problems printing, observe the following troubleshooting
procedure to isolate the problem:
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| 1. |
Turn the master power switch at
the back of the unit to the ON position and make sure the analyzer
is well charged.
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| 2. |
Press the ON key and allow the analyzer
to complete its self-test. Then press the DATA key.
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| 3. |
Remove the printer door, press the
PRINT key, and observe whether the print head (a black plastic
part with steel retaining clip) moves back and forth across
the printer.
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| 4. |
If the print head moves across the
printer but does not print or if the print quality is poor,
check for the following conditions:
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| a. |
Paper is backwards. The thermal paper
for this printer is printable only on one side. Refer
to loading
paper for proper paper installation instructions.
Unload and reload paper according to these instructions. |
| b. |
Wrong paper. Standard paper will not work
with this printer. The paper must be thermal paper purchased
specifically for this printer. Contact Sales or
the printer manufacturer, Seiko Instruments. |
| c. |
Damaged printer platen. The printer platen
is a soft spring-loaded nylon bar on which the paper
rides. It holds the paper firmly under constant pressure
up against the print head as the print head moves back
and forth. To see the platen, remove the paper according
to the instructions loading
paper. With no paper in the printer, press the PRINT
key. Observe whether the print head moves smoothly across
the platen and that the platen holds firmly up against
the print head. If the platen appears to be dislodged,
broken, or has lost its tension, the printer must be
replaced. Contact Technical
Support for further instructions. |
| d. |
If you have completed (a), (b), and (c)
above and the printer still does not print, contact Technical
Support for further instructions.
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| 5. |
If the print head DOES NOT MOVE
across the printer, contact Technical
Support for further instructions. |
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