 |
|
|
 |
thermal
printer
|
 |
|
If you are experiencing problems printing, observe the following troubleshooting
procedure to isolate the problem:
| |
| 1. |
Turn the master power switch
at the back of the unit to the ON position and make
sure the analyzer is well charged.
|
| 2. |
Press the ON key and allow
the analyzer to complete its self-test. Then press
the DATA key.
|
| 3. |
Remove the printer door,
press the PRINT key, and observe whether the print
head (a black plastic part with steel retaining clip)
moves back and forth across the printer.
|
| 4. |
If the print head moves
across the printer but does not print or if the print
quality is poor, check for the following conditions:
|
| |
| a. |
Paper is backwards. The thermal
paper for this printer is printable only on one
side. Refer to loading
paper for proper paper installation instructions.
Unload and reload paper according to these instructions. |
| b. |
Wrong paper. Standard paper will
not work with this printer. The paper must be
thermal paper purchased specifically for this
printer. Contact Sales or
the printer manufacturer, Seiko Instruments. |
| c. |
Damaged printer platen. The printer
platen is a soft spring-loaded nylon bar on which
the paper rides. It holds the paper firmly under
constant pressure up against the print head as
the print head moves back and forth. To see the
platen, remove the paper according to the instructions loading
paper. With no paper in the printer, press
the PRINT key. Observe whether the print head
moves smoothly across the platen and that the
platen holds firmly up against the print head.
If the platen appears to be dislodged, broken,
or has lost its tension, the printer must be
replaced. Contact Technical
Support for further instructions. |
| d. |
If you have completed (a), (b),
and (c) above and the printer still does not
print, contact Technical
Support for further instructions.
|
|
| 5. |
If the print head DOES NOT
MOVE across the printer, contact Technical
Support for further instructions. |
|
|
|
 |
|
 |
|
|
